Name: Twinspectors Building and Pest Inspections
Address: 466 Ipswich Rd, Annerley, QLD, 4103, AU
Telephone: 1300 304 145

Twinspectors

4.6

L L

01:41 08 Mar 20

Very detailed inspection report, the lady over the phone very friendly and organised the appointment in an efficiency... way. The report send out within the same date after inspection, provided detailed but neutral opinions for the house. Thanks to the report, I have requested the buyer reduced the price and also fixed the major defects for the house!read more

Deb

02:24 15 Nov 19

Twinspectors provided a professional service. From making a time for their services, liaising with the real estate... agent, conducting the inspections which were done as thoroughly as possible and providing a comprehensive report delivered as soon as possible, their professionalism was apparent. Highly recommend this serviceread more

Ben

02:17 12 Nov 19

If your happy with wasting your time, call this company! Called on the 8/11, booked an inspection for 14/11 at 8:00am.... Gave them all the information including real estate agents name and phone number and was told they would call him and let him know it was booked in. On the 11/11 was contacted by my agent asking when it was booked for, I asked him havnt they contacted you, his reply no. Called Twinspectors at 5:51pm and was told by some man the receptionist was away today and he did see something about "Calamvale" in office????? He also said receptionist will call me at 8:30am in the morning. 12/11 rolls around at 10:14am I still haven't recieved a phone call. I ring and speak to lady who tells me her "dropbox" hasn't been working and she cant do the date we agreed upon. Very unprofessional to say the least! I run a business myself and would never treat a customer in this way. RESPONSE: This is the first time I have ever heard the word "OVERTIME" from anyone in this company. She did say she had a time available for 13/11, but I'm sure your company knows your real estate agent has to let you in the premises, hence why you make a booking as he had already gave me his availability and could not make this time (not to mention letting the tenants know). "I find it surprising that you were the only job that was lost". I find this very insulting! My wife was standing next to me when I made this booking. I also have all the call logs on my phone (3 in total outgoings and not a single call made from your company phone to mine).A simple apology would have sufficed. Good job on showing your true colours.read more

Grace McKendrick

03:30 17 Sep 19

I had the lovely Dave (building) and Brett (pest) go through a property yesterday as part of the usual pre purchase B&P... inspection. I was on site and those gents were not only thorough and knowledgable but were available to explain and show me problems they found, their opinion on how to rectify and whether it was considered major/minor. We spent over an hour at the home and both did their jobs independently and professionally - treating me with respect and talking to me without bias. This company was not the cheapest but when you are purchasing property - spending a little bit more to get industry professionals with decades of experience to find faults (or not) should be at the top of your requirement not trying to save a few hundred. My report came through the same day with photos. HIGHLY recommend this company. Thank you.read more

Fawmacma

12:23 11 Sep 19

Thanks for your thorough pre-purchase inspection of our new apartment. Hoping that the issues found will be able to... give us some leverage in our contract negotiations with the sellers. Great service, clear explanations and super quick response rate! I will be telling everyone how much I recommend Twinspectors!read more

Jigar Patel

03:39 29 May 19

I engaged Twinspectors late last year by looking at these good reviews here, the building Inspector missed reporting a... significant defect and marked as a minor in the report instead so that you can easily overlook with their decisive recommendation reading it can be rectified part of ongoing maintenance. Noticed the defects on a day one after moved in, and found it’s throughout the house. After complaint the business director came to see the defects and agreed for me to engage QBCC and based on their say he was going to compensate. QBCC clearly found the inspector at fault and did not comply with AS4349.1 standard, then director offered to compensate too low. Now I have been negotiating with inspector’s insurance for compensation for last 2-3 months and replying on about silly arguments. I will update this review once I get the outcome but certainly not the situation you want to end up with. Guys please careful while selecting inspectors and don’t ever assume inspectors are going to pick up obvious things all the time, keep your eyes wide open at time of inspection and reiterate your concerns even they may try to make you look silly. Them having good online reviews didn’t quite worked out for me. Not all of them always seem to owe duty of care as you would think, and proving their fault and liability is questionable and frustrating with them backed up with layers of protection likes of their insurance and contractual conditions.read more

Anne-Marie Lopez

02:49 09 Apr 19

Was super easy booking online- had a response straight away and they even contacted our agent to organise the... inspection time. We had David&Semi as our inspectors and they were on time, super efficient and very friendly. They went through everything with us and emailed the final report on the same day. As first home buyers it was surprisingly a smooth process thanks to them!read more

Jordie Van Lieshout

07:17 08 Mar 19

First home buyers We have had my in laws and our first home done through this company, Great service, always on time,... very thorough 100% recommend them to anyone buying a houseread more

Marcella James

12:47 05 Mar 19

Thanks - used in Feb 2019 for a house building and pest inspection. Was very easy to deal with and book a spot for 2... days later. Report was very thorough and picked up multiple defects which allowed us to decide not to pursue the property further. Will be using again if we need to.read more

Guilherme Tosi

05:45 29 Nov 18

Great professional service, they found a number of hidden minor defects in the property I was purchasing, which I used... to get a discount on the property price. They also came for a free pest control a after few months I had moved in, which was very handy. And all their staff are super friendly. Strongly recommended!read more

Carol Lange

11:10 15 Nov 18

I've trusted Twinspectors with their convenient building and pest inspection package on my properties over the last 11... years. Their service is convenient, reliable, efficient and thorough. They patiently explained every issue or potential risks and costs of the property purchase with photos.read more

Woncheon Jeong

02:34 01 Nov 18

They are amazing!!! I had to make a rush booking at the last minute. Their customer service was even greater. We just... done the buliding and pest inspection. I am more than happy with Mark and Semi. Super friendly and super professional. Thank you very much guys for your good work. It was very much helpful to make the decision. Highly recommend!!!read more

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